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Spectator Experience Management
In Chapter nine we discussed managing key stakeholders, with regard to running the sport event, which primarily included spectators, volunteers, and media services. Choose one group/area and discuss some important aspects of it. why are these aspects so important when it comes to running a top notch event?
Create a 250-300 word original response by Thursday, midnight. Reply to the minimum of 2 peers with 100-150 word responses by Sunday, midnight. Review the attached Dialogue Grading Rubric to ensure the best outcomes for your weekly dialogues.
THIS IS THE BOOK BELOW
Schwarz, E.C., Westerbeek, H., Liu, D., Emery, P., Turner, P. (2017). Managing Sport Facilities and Major Events, 2nd Edition. (ISBN: 978-1-317-21771-8)
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Spectator Experience Management
Spectators are crucial for the atmosphere, engagement, and overall success of a sports event. Here are some important aspects to consider:
- Spectator Experience:
- Creating a positive spectator experience is essential. This includes seating comfort, clear signage, easy access to restrooms, food services, and adequate security. When spectators feel comfortable and valued, they are more likely to enjoy the event, participate actively, and return for future events.
- Safety and Security:
- Safety is paramount. Ensuring effective crowd control measures, trained security staff, and well-placed emergency exits helps create a safe environment. A focus on security enhances the event’s reputation and reassures attendees, which is particularly important in large gatherings.
- Engagement and Entertainment:
- Keeping spectators engaged beyond the main event is essential. Halftime shows, interactive zones, and fan engagement activities enrich the experience. Happy, engaged spectators contribute to the event’s atmosphere, adding energy and value, which is often captured and shared through media, amplifying the…
Spectator Experience Management
Spectators are crucial for the atmosphere, engagement, and overall success of a sports event. Here are some important aspects to consider:
- Spectator Experience:
- Creating a positive spectator experience is essential. This includes seating comfort, clear signage, easy access to restrooms, food services, and adequate security. When spectators feel comfortable and valued, they are more likely to enjoy the event, participate actively, and return for future events.
- Safety and Security:
- Safety is paramount. Ensuring effective crowd control measures, trained security staff, and well-placed emergency exits helps create a safe environment. A focus on security enhances the event’s reputation and reassures attendees, which is particularly important in large gatherings.
- Engagement and Entertainment:
- Keeping spectators engaged beyond the main event is essential. Halftime shows, interactive zones, and fan engagement activities enrich the experience. Happy, engaged spectators contribute to the event’s atmosphere, adding energy and value, which is often captured and shared through media, amplifying the…